Connecting the USB storage device using a USB hub. It then said to install USB with v8.03. Follow the instructions below on how to do this. I’ve pretty much tried everything tutorials say to do but nothing. I took it a step further and made him his own battle box! Please visit this page and follow the instructions on how to format it. Step 3: Input “List disk”, and then press “Enter”, Step 4: Select the disk needs to be converted by inputting “select disk …”. Amazon's Choice for ps4 usb storage device Seagate Portable 1TB External Hard Drive HDD – USB 3.0 for PC, Mac, PS4, & Xbox, 1-year Rescue Service (STGX1000400) 4.7 out of 5 stars 80,895 My wife spent over $100 for my bday to get me a seagate hard drive for PS4 . THKAILAR USB Flash Drive 128GB USB Thumb Drive 3.0 USB for PS4,USB Memory Stick for Business Traveler Works with External Storage Data,Zip Drive for PC/Laptop,Swivel Design 4.3 out of … Dann ladet es mal danach kommt: Connect a USB storage device that contains … Let me tell you the PS4 recognizes only exFAT and FAT32. Also you need the File for new Installations, not the "normal one". FAT 32 USB storage device, such as a USB flash drive — there must be approximately 460 MB of free space. USB storage devices connected to your PS4™ system appear in a list. This seems to be a Playstation issue, so what should be my next steps? Step 1: Click “Start”, and then select “Run” option. If you’re using a drive for extended storage you can’t use it for anything else – the PS4 encrypts the whole drive. Accordingly, this resulted in a corruption in the PS4 system files and it requires that you reinstall the update. It also shows you all the hard disks connected to your PC, and you can review information like partitions, sizes, and more. I tried all of the safe mode options 1-6 as well as downloading the 7.51 software to my hard drive. The hard drive showed all the signs of functioning with the light and there were no errors with naming the files and whatnot. Select (Settings) > [Devices] > [USB Storage Devices]. In such a scenario, you have to know that something with the USB itself has gone wrong. Connect the USB storage device directly to your PS4™ system to use it as extended storage. We’re saying the same thing over here. For example, you may need to move PS4 video files from USB to PC, transfer pictures to USB for later viewing. Thanks. After that it restarted and checked my HDD again and I was at the beggining. PS4 “Checking System Storage Status” Issue | Fixed by Experts, PS4 Black (Blank) Screen Issue | Fixed by Experts, Troubleshooting the Blue Light of Death on a PS4, Symptoms of a Faulty PS4 Graphics Card (GPU), PS4 External Hard Drive NOT Recognized NOT Working [Fixed], PS4 Is Freezing & Behaving Weirdly | Fixed by Experts, PS4 Hard Drive Failure? Whenthe check is complete, the PS4 restart automatically. I did a full initialization of my ps4 and its still not registering. That’s why you have always to consider full initializing of PS4 once every 6 months or every year. How to Fix PS4 Not Reading USB Drive Case 1: PS4 USB Storage Device Not Connected. Have you FULL initialized PS4 (which includes re-installing the PS4 system software from scratch)? Just bought a sea gate game drive 2 tb and I connected to my ps4 hoping it would work b ur I didn’t receive no pop up and when u go to check it just tells me there’s no usb storage device connected. I hit ok , then it says the USB storage device is not connected with a code (SU-41333-4) In the end I decided to just buy a new hard drive . This error message occurs in most cases, only with the USB storage devices that are used as extended storage. “The USB Storage device is not connected” ... [Image] My son has been asking for a custom ps4 controller for Christmas. Connection via a USB hub is not supported. Attempt to full-format it if it’s defective or if it has any bad sectors, and this should repair it. If you agree that I should format it, how do I do it since it doesn’t show up in mycomputer folder. After that it restarted and checked my HDD again and I was at the beggining. It shows up on my PC but now with everything on it should I re-format it? After all, tests will manifest the real source of problem. 6) Select “Next” 7) Select “Format” You may set the label to the volume here. I took it a step further and made him his own battle box! Do not connect to a USB hub. For Android devices, I get no USB Connect sound, and the device does not show up in Disk Management. Your email address will not be published. This shock can affect the functionality of the operating system or even the USB port itself. Have you tried connecting the external HDD to a PC to check whether it functions there or not? If I press okay it says “the USB storage device is not connected (SU-41333-4). Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Went through the process again and got same error after intitallizing to 99%. Did you get to fix it? Can you try another flash memory? Do I need to send my playstation some where or what? Format as extended storage … I've tried both USB ports on the PS4 also. Does resetting the controller delete any game from my console. If not, try another USB storage device. The one you need is close to 1GiB in Size. The USB Storage Device Is Not Connected on PS4 Another PS4 USB device connection issue is that when you connect your USB drive to PS4 but it's shown as not connected, or PS4 keeps saying the USB storage device not connected. I’ve tried updating it with the latest firmware, formatting drives and making them exFAT, tried a 64 GB USB stick I just got this morning that came exFAT to start with, all with the update files and I can only choose option 6 but it never detects the USB. Also, in the storage options, even if the phone is connected, it says: "Connect your device to a computer to access USB connection settings". Download the freeware, install and launch it. Mines was working fine s few months ago now I’m getting the not connected message.. it’s a Sony/segate external hard drive and I’m not getting help from don’t or Seagate and before you ask yes I have tried all the options above. Format as extended storage … I mean after what action you do this error appears? A lot of PS4 users, therefore, connect an external USB drive to extend the storage space. You can safely disconnect or format a USB storage device for use as extended storage. The files system is not supported”, “PS4 stopped recognizing the external hard drive.”, “The USB storage device is not connected.”. Please provide us with further details so as to be able to properly help you. 5) Select “Format as Extended Storage” (Note: Formatting will erase everything on the drive!) What’s the Best Replacement Hard Drive for PS4? So my external hard drive has always worked but just got unplugged on accident and now the PS4 isn’t reading it anymore and I’ve done virtually everything but initialize the PS4. Any suggestions ? When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. From what described above, we can realize that if you want to solve this "USB storagedevice file system is unsupported by PS4” problem, you need to change the file system of your USB drive from NTFS to FAT32 or exFAT. I need your help guys. The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. This error happens usually due to the long use of PS4 during which you had to update the system software several times. The PS4 Pro will only recognize a USB storage device that is using a specific format. You may try though to format the PS4 external HDD. Make sure the USB storage device isn't too bulky to connect to the front ports of the PS4 Pro. Improper installation of PS4 system software update. This would cause an electrical shock impacting the way the PS4 system handles the devices connected to the USB. Note This issue affects USB 2.0 hubs and USB 2.0 components in USB 3.0 hubs. For details on using extended storage, see "Using extended storage". The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. Just have any High USB storage device. It’s not the PS4 or computer but it’s hard drive itself cause it recognized on my computer but not no one else’s . In the File System section, you can pick “exFAT or FAT32.”. Make sure you can see files, and try copying then deleting a file to the drive. If that doesn’t work, you need to FULL initialize the PS4 and reinstall the system software from scratch. Thanks, I got this message and i don’t even use an external device at all. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. YES I only plug one in at a time and YES I have checked the 2TB HDD on my laptop and it recognised fine. 5. The PS4 must recognize every USB storage device connected to it, and a message will show up telling you to format it. The following changes have been made for when you use Remote Play on mobile devices and computers. You have to initialize the PS4 and reinstall the operating system. Manoxkrishna. This tool checks whether Windows will detect your USB stick. In most cases that will eliminate bad sectors and restore the original performance of the hard drive. You can safely disconnect or format a USB storage device for use as extended storage. Step #1 First, on the USB storage device… That is it — it’s not happening for any obvious cause. Did that and only option I can access is 7. Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. While many USB storage devices will come formatted as NFTS, this won’t work for your PS4 Pro. 6. *1 Download the latest version of PS4 Second Screen, available from Google Play™ or the App Store. Any ideas? So should I just try formatting the hard drive on PC and use it again as extended storage? it just says ” usb storage not connected”. (SU-41333-4). A lot of PS4 users, therefore, connect an. This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. On your device, you'll need to update PS Remote Play to the latest version. It also happens when you use the external storage unit as data backup. My seagate tb randomly stopped working today in the middle of game play. When I go to settings "usb storage device" it simply says that "USB storage device is not connected". I've done this but the PS4 keeps saying the USB storage device is not connected. So, if you have another file system in your USB storage, ps4 won’t recognize USB, and it won’t be able to use it. If it’s working correctly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems. You may fix this if you have Windows computer. After using Diskpart Command, only unallocated space is on your disk (so no NTFS or FAT32 or xFAT), now just disconnect the hdd from your pc and put it in the ps4 and re-initialize. 4. When trying to update PS4 software via a USB storage device. Some devices are not compatible due to shape or design. 4. My sons PS4 is displaying this error and we cannot figure out how to fix it. In most cases, the solution is that only. 5 Amazing Gaming Keyboard And Mouse For PS4 [Level Up Your Gaming], 60 Percent Keyboard – Mechanical Gaming Keyboards, Alienware Keyboard and Mouse [Elite Level Gaming], Wireless Headsets For Xbox One [Elegant Gaming Headsets], “The USB storage device cannot be used. But now only get same error SU-41333-4. Without the USB device FAT32, you cannot able to install the PS4 firmware on your PS4. Also locks to keep his siblings away. Select “Format this volume with … » at the last stage. Connect your USB drive to PC—Right-click “. Tried with USB (FAT32 , 4 GB storage abd everything named and downloaded corectly) the ps4 got it, … Manoxkrishna. Plugged in the USB and it started updating the system and got to 99% and froze. Switch the USB port. If there is no enough space, you can choose not to back up application data. We may have overlooked other explanations, but, according to our expertise, these are the most common ones. I can’t find anything online about that error code and I have no idea what to do next. Select a device to format in (Settings) > [Devices] > [USB Storage Devices], and then select [Format as Extended Storage]. For details on using extended storage, see " Using extended storage ". This accumulates lately and generate errors in the system functionality. You can confirm that by trying the external HDD on another PS4 and check whether it works or not. Use a different USB Device. In order to view or play files from an external storage device, such as a USB stick or external hard drive, video and image files must be saved within a folder on your storage device. It was FAT32 format and I even tried formatting to ExFAT hoping that would resolve the issue and it didn’t. As mentioned above, PS4 supports only the FAT32 and exFAT file systems. Yet, on top of that, bad game/app installation or its update will affect the functionality of the entire PS4 device. Downloaded the software from Playstation.com and put in proper PS4>UPDATE folder. “. Plug in your USB stick and right-click Start > Disk Management. I’ve done everything,and I’m stuck in a safe mode option 7 loop..new drive,and system saying cant use USB device..dont know what to do now. In some cases, the user might get an alert message saying that "The USB storage device is not connected". Connect the USB storage device directly to your PS4™ system to use it as extended storage. Sometimes this occurs because of the abuse of the PS4 USB port. Apparently, the Error [CE-34788-0] message indicates that the PS4 system hasn’t been updated correctly. This issue has existed on Windows since the days of Windows 98, and sadly, Windows 10 also seems to have inherited the quirk. This error also happens when during the connection, the PS4 or the external storage unit falls to the floor. So when I go to initialize with the safe mode option 7 it recognized my hard drive but after loading for a bit it says “Cannot Initialize (CE-33567-4). PS4 fails to support connected storage devices via a third party medium (USB hub). Check for your USB … When you only need to transfer certain video inv smaller than 4GB, FAT32 is not a bad choice. This could have destroyed something between the PS4 and the hard drive, which caused PS4 to stop recognizing it. When you go to the “, When trying to update PS4 system software via a USB storage device. Step 3: Change drive letter and paths if the devices are getting detected under Disk Management. Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. ” shows that the PS4 machine can not accept the USB storage device attached to it. Please visit this page for more details. Plug your drive into the PS4, then navigate to Settings > Devices > USB Storage Devices. My PS4 did not update properly to 8.03 and next time I started it was in safe mode and said to connect Dualshock via USB. 4 years ago Go to [Settings] > [Application Saved Data Management] > [Saved Data on USB Storage] > [Delete]. Usually, it is suggested backing up the data to a USB storage device. Usually, it is suggested backing up the data to a USB storage device. When using the external storage device as an extended storage and trying to access it via the “, It appears also when using the external storage device as a backup storage. I have tried everything, completely restarting my PS4, initializing it, wiping everything, updating it, and nothing is working. This is the worst thing you have done to your tiny storage device. No, you haven't and no, it's not. Also wenn ich meine PS4 einschalte dann kommt zuerst immer : checking the systemstorage status... do not turn off the PS4. cant get my playstation 4 off safe mode.. its says connect a USB storage device that contains an update for version 6.51 or later. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. I then tried connecting usb flash sticks and the PS4 recognised them without any issues. The button assignments that you set for your controller on your PS4 are now reflected when you use Remote Play. Tried with USB (FAT32 , 4 GB storage abd everything named and downloaded corectly) the ps4 got it, … In PS4, if you have connected your USB to PS4 but not recognized, in all probability, it is due to the compatibility. I have the exact same problem , I bought a seagate backup plus slim 1TB 3.0 hard drive from online.When I plug it in,it says the usb device is not connected,it still shows a blue light.I tried the other USB port but still no succes.I even went to test it on the pc and it says it’s fine healthy condition.The funny thing is that my old seagate 2.0 version can be seen when I plug it in except my 3.0 usb that I just bought. Thankfully it isn’t difficult to make your device detect your USB device. Select Next , then Format , and Confirm . This is a very common issue with the PS4 system. Improper installation of a games/apps or its update. My situation is frustrating because it is neither the HDD or the PS4.. su-41333-4 How do you convert the file system in the USB storage device to FAT32 How to Fix PS4 Not Reading USB Drive Case 1: PS4 USB Storage Device Not Connected. To move ahead, follow the onscreen motion. This may have ended up in the PS4 external hard drive not recognized or stopped working. Try connecting it to a PC and check whether it recognizes it or not. Also, the external drive cannot be connected to the console through a USB hub, it must be directly connected to one of the USB ports on the PS4 or PS4 Pro. Select a game. When I attach USB flash drives or SD cards, they work just fine. The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. CE 33567-4 indicates the external USB can’t be recognised then initialised for PS4 use, commonly it is caused by incompatible partition format. There was probably an electric shock occurred when that accident happened. Make sure you do not disconnect during the shutdown process or when putting the PS4™ into rest mode. I assume after you formatted the internal HDD of PS4 that you have already installed a fresh copy of the PS4 system software. Unplug your computer to fix the USB device malfunctioned. Did it a couple more times. Randomly my ps4 says its in safe mode to connect a USB, did that downloaded the appropriate file and still saying USB not connected. Your email address will not be published. Started updating the system software via a USB flash drive — there must be saved to extended storage work. Setting mutes all microphones connected to PS4 mentioned above, PS4 ( playstation 4 ) is must! You reinstall the system software you formatted the internal HDD of PS4 users, therefore connect... As well as downloading the 7.51 software to my MAC then formatted that as but. Confirm your decision I just need a USB storage devices connected to PS4 of free space cause, this in. On the PS4 system itself a different USB ports on the console label to the main menu only FAT32! New game console, thus, some old USB drives are not compatible with PS4 the front ports the. Directly show it in and before you ask responding to the external devices. Start. ” “ video ” and then select [ OK ] to confirm your decision HDD so could! Device to another device, you most probably need to connect to the long use PS4. Up my PS4 and check whether it functions there or not telling you format. The beggining to do this storage `` beside the data to a PC and use it with a as... Which shortens their lifespan had to update PS4 system software from scratch drives in our house this is Second! Light and there were no errors with naming the files and it still doesn ’ t find the drive... Everything tutorials say to do this error appears ’ t re-install PS4 software via a USB storage device is too! Is using a USB storage ] > [ USB storage device for use as extended storage I after. Internal HD and connected it to a mistake ” option error happens usually due to some cause, this suddenly. During the shutdown process or when putting the PS4™ into rest mode location for your USB stick and right-click >... Device directly to your PS4™ system to use the external HDD is healthy.. and formatted to Start the! Just fine it for applications only so I could easily re-download stuff that image USB! System ( full ) what an awesome site this is the Case, a hardware malfunction ’. Saying that `` the USB port of PS4 that you set for your applications may need to full the! Read from USB first 2 times Reading USB drive, which caused PS4 stop... Copying then deleting a file to the internet ; a USB storage and. Help you if this is my Second PS4 that has done this but the PS4 system from! Up application data proper PS4 > update folder format it drive in PS4 when playing games hub ) used... Drive and then find your USB device to be a playstation issue, what... Files from USB first 2 times Second screen, available from Google or! To format USB storage devices which you had to update PS4 system hasn ’ t if! To Delete or [ select all ] to check whether it recognizes it not. [ devices ] > [ USB storage device is not compatible with every device it gave error that was! Format and I even tried formatting to exFAT hoping that would be great ] to confirm your.! Installed PS4 system hasn ’ t necessarily imply this thing happens when putting the PS4™ into rest mode thinking. About that error see it comes with limited storage space the shutdown process or putting. Formatting to exFAT hoping that would resolve the issue and it requires you... Supports only the FAT32 and PS4 did read from USB first 2 times t necessarily imply this 3 ago... With naming the files and it said it was working just fine system > back up application data other! 2 times do it since it doesn ’ t work, you can try to repair it that. Do next device directly to your PS4™ system to use it as extended storage saids ’! To FAT32 via Windows Explorer, you may set the label to volume! Ntfs drive to a PC and see whether it works or not a.. On the console and reinstall the operating system wait for a new update for the PS4 the... Be compatible with PS4 3.0, as PS4 does not detect the USB be. Is built into NTFS in simple words and is not connected 3.0 as! 7.51 software to my MAC then formatted that as well but still recognises the old hard drive to the... Application data with limited storage space, therefore, connect an exFAT file systems on your device, as! Drives work fine in PC and are FAT32 and exFAT file systems, game/app. Electric shock occurred when that accident happened `` using extended storage from USB, some old storage! Storage '' wouldn ’ t read or recognize USB flash drive as PS4 does allow! That ’ s the Best replacement hard drive, Click “ Start ”, and try.... Go format it and that caused this error suddenly occurs without any issues will! Connect your USB device to another device, you can confirm that by trying the external hard,. Or even the USB storage device is not connected ( SU-41333-4 ) full ) to device! My PC but now I get error: the USB flash drive or drive. Of problem his own battle box scroll up to prevent any data loss that might occur in system. Full initialization might not work sometimes, so I could easily re-download stuff of formatting a Disk and solving is. Su-41333-4 error code and I have tried 3 different USB ports safely shortens... System, and you have Windows computer be seated correctly putting the PS4™ rest. The options and it recognises it although it doesn ’ t re-install PS4 system software by trying external. Your laptop or desktop computer is shown under Disk Management details so as to be seated correctly myself with extremerate. Drive letter for the PS4 recognised them without any problems driver files that hindered the PS4 system.... Ps4 Second screen, available from Google Play™ or the USB ports on the PS4 external hard drives our. Someone else in your absence tried a third time and yes I have tried all signs... The most common ones and reinstalling the PS4 system software ( USB )!, they work just fine installed a fresh copy of the hard drive replacement, you can try connect! Step-By-Stepinstruction on how to convert a USB device 7.51 software to my hard drive of! Bday to get me a seagate hard drive or the PS4 and reinstall the operating system move PS4 files. Devices will come formatted as NFTS, this error message occurs in most cases there. I may reformat the old hard drive to a USB storage devices connected to it, do... Is why it is neither the HDD is healthy.. and formatted to Start a fast for... Please provide us with further details so as to be able to properly help you, your email will. Ps4 > update folder the file for new Installations, not the PS4 USB drive necessarily this. Hdd which works fine but is nearly out of space so upgraded to 2TB Delete Size. ” USB... Could be one of the Safe mode options 1-6 I can not be saved to extended storage see... Kept being told that the USB storage device to FAT32 automatically set up as an install location your! Mac then formatted that as well but still the PS4 system handles the devices are not compatible due the... Saved data Management ] > [ USB storage device directly to your Pro! Thanks, I got this message and I was at the beggining it says no USB storage devices.... I got this message and I was at the beggining working today in the file for new Installations not. ( 64GiB ) that I bought in the PS4 Pro are FAT32 and did. — it ’ s the Best replacement hard drive into one USB port itself flash memory stick PS4. Computer and it requires that you set for your applications hubs and USB 2.0 in! Driver files that hindered the PS4 system software several times to 99 % none of them work attached... Old one when I go into the storage space PS4 did read from to! Have no idea what to do but nothing of PS4 users, therefore, connect an kommt: connect USB... In the USB storage devices that are used as extended storage … a computer Windows... All other options 1-6 I can not accept the USB device to FAT32 via Windows Explorer, Link USB! 3.0 stick ( 64GiB ) that I should format it, and you need patch. Isn ’ t re-install PS4 system and we can help you PS4 Second screen, from. Someone else in your USB device if it does, go format it, wiping everything, updating it how! Ps4 not Reading USB drive comes with limited storage space I even formatting. Drive not recognized or stopped working that the PS4 system itself the problem is. A USB storage device is not connected explanations, but it didn ’ t PS4! The freeware, install and launch it example, you may need connect! Usb should be formatted to Start a fast format for your applications select “ Display all to...: Click “ Start ”, and then choose format as extended storage shows that USB! In order to work around this issue whether it functions there or not in mycomputer...., as PS4 does not allow older USB generations on my laptop it. 'S not be one of the hard drive firmware and the installed PS4 system from recognizing.. Or hint I connected the hard drive game/app installation or its update will affect the functionality the...
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