The BBC cannot recommend individual installers. Check whether there are any known works or warnings that may be causing the problem. An indoor aerial may be good enough, but for the best reception use an outdoor one. Check whether there are any known works or warnings that might be causing the problem. If you are still having problems, it is possible an unwanted signal is the cause. For more information on how weather can affect your Radio services, please see, It is important to check your installation is working properly and that your radio is in the best possible position. We are always working with studios to make them available for more titles. See our guide on Buzzing and Clicking. Pick an audio described movie and press Play. Try moving the radio around to see if you can find a better position where you get good reception of all the stations you want to listen to. This means your radio is able to receive more radio channels either using the same frequency as the service you are listening to or adjacent to that frequency. We're researching this error. If the problem persists when you turn the heating system back on, the problem could be with the thermostat, which may need to be repaired or replaced. The first is a fault with the local FM transmitter. If that’s not possible, switch to mono as it will usually sound better. From Monday 7th December, BBC Radio Bradford will be available to listeners on 774kHz medium wave. If not, then check the radio and the aerial to confirm they are working correctly. Select Video Descriptions again to turn it off. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. Ad button on humax control seems to be for left , right etc speaker system on TV have just purchased the system so is up to date. To activate audio decoding for your TV decoder on LG TV 24MT49DF, simply use the remote control of your decoder, press the “Menu” button. Turning it on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. The, If you know your location, you can use our, When travelling in the car, your signal can be affected by. If you are hearing voice narration while preforming an activity on the TV, such as changing the volume, an accessibility function has been turned on. Please see our, To see whether there are any faults with the local transmitters use the, There are differences between a reception problem and one caused by electrical interference. If you suspect this - particularly if you are also getting interference on FM - wait until the weather changes. Play your movie or TV show for at least five minutes to save your settings. Use the, These are not recommended unless absolutely required as they can introduce unexpected reception problems. In either case, you will need to ask your landlord or management committee to solve the problem. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. These descriptions are inserted into natural pauses in the program’s English dialogue. A wideband aerial is a popular choice, although there are other aerials available. For information on the symptoms of interference see our, We cannot recommend individual Installers. This is because your radio will struggle decoding two radio stations on the same frequency. If not, then you will need to check the radio and aerial to confirm they are both working properly. You'll see 'AD' in the programme summary if there's Audio Description. See our help guides which explain the differences. This normally means that the signal you are receiving is not strong enough. Audio description — which plays an additional audio track that describes the scene in more detail — is currently available on 60+ shows and movies, including most Hulu Originals.. You can discover shows and movies with audio description in the Audio Description hub on the supported devices listed in this article. Use our. Attenuators are always a compromise and should only be used if absolutely necessary. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. A faulty motor can cause electrical interference. This may be from a socket on the wall or a direct cable through the wall. These are not recommended unless absolutely required as they can introduce unexpected reception problems. Please be aware most local news is not currently broadcast in HD at this time so will not be available on HD channels. Our DAB installation guide provides further information. From time to time radios should be re-tuned in order to discover new stations. If you are using a Hi-Fi tuner and stereo reception is hissy, but mono is fine, your aerial may not be powerful enough. Our sister site, the Radio and Television Investigation Service (RTIS) also has useful information on how to distinguish the difference. If you’ve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and you’re still getting audio descriptions, you’ll have to change the audio settings on the Roku itself. Audio Description is an optional narration that describes what is happening on-screen, including physical actions, facial expressions, costumes, settings and scene changes. This feature can be enabled or disabled in the subtitles or closed captions and alternate audio menu of … I have a Roku Ultra and in this case I’m using the Amazon Prime Video channel. This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. 1. We have no control over it. Here “AD” means ‘audio description’. Then press the back button until you return to TV. This is normally the BBC Radio Leeds medium wave frequency. It will carry BBC Radio Bradford’s programmes between 6am until 2pm, with Radio Leeds continuing to be broadcast on this frequency outside these times. If you don't see audio controls when viewing video from a website, check the documentation, or contact the website owner or app developer for more information. For more information, please visit our page on how weather can affect your Television and Radio reception. Weather-related problems tend to happen mainly in the summer, when high pressure can cause a radio signal to travel further than it would normally. Please use our Transmitter tool to see if you are in coverage. It has also been known for the engine management system (EMS) to cause problems. The regulator, Ofcom, deals with Pirate Radio and you can report it using the Pirate Radio form on the Ofcom website. Audio Description features in a range of programs across ABC TV. Water can get into external cables and can cause reception problems. Audio description has been developed to improve access to television for people with a sensory impairment. See our help guide on the different types of amplifiers available . All TV reception predictions assume an outside aerial at a height of 10m from the ground. For more information on finding and storing these services, see our Help guide on DAB secondary services. For example, if water were to get into a masthead type, they can start to boost the result of the fault. We use the RDS to ‘tell’ your radio if there is a better or stronger frequency for the radio service you are listening to, as you travel around. All these need a power supply to work. Solved: I’m having a strange issue. Turn off Descriptive Audio. Have a look at our, The BBC cannot recommend individual Installers. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see Freeview TV Changes. The same is true for Radio 4 LW on DAB. The BBC cannot recommend individual Installers. Ideally, this should be on the roof or high up on the outside of the building, though it may also give good results in the loft. Lost reception of one or more station within a multiplex. Broken aerials may affect reception. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. For more information on interference, please see our, Your radio must be in a good DAB coverage area to receive BBC services. Distortion - fuzzy, gritty, scratchy sound. However the. These signals can be both UK and foreign stations. If you are having continuous reception problems check your car aerial for damage. Please see our Freeview Installation guide for further details. The way to turn traffic announcements on and off on varies between radios. Tilting and swivelling the aerial will help to get the best signal. To turn Audio Description on, press the AD button on your remote control, or press the main menu button then go to Settings > Accessibility & Language > Audio Description. Learn how to turn on audio descriptions on your Mac. If this does not work, a full re-scan might be needed. For programmes which are pre-recorded, we create the subtitles in advance. Try this: Home > Settings > Channel Setup > Digital Setup > Audio Set-up and set Audio Type (Audio Description) to "Normal" Cheers . To help us investigate, please contact Netflix Customer Service. A set top box capable of receiving audio description may be required to connect to your existing TV. There are all kinds of aerials available on the market and some which are specific to certain frequencies. See our guide on DAB radio in cars. For more information on finding and storing these services, see our, There is a possibility some LED Lights can cause interference to DAB and FM Radio Reception, particularly if LED lights are used to replace halogen lights, and retain the original transformer. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see, This usually happens in warm fine weather, where atmospheric conditions cause television signals to travel much greater distances than they normally would. Find the cable that goes from your aerial or satellite dish into your television, radio or set top box and unplug it. Telescopic aerials on portable radios should be fully extended to receive a good signal. Vizio smart tv. It is important to check that your installation is intact. The BBC cannot recommend individual installers. If you know your location, you can use our, If you are having continuous reception problems. If you get hiss when listening to a stereo signal try switching to mono. However the CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. Your television can sometimes receive signals from more than one transmitter, which may be transmitting different regional news. Now, select the Audio Descriptions option. ... Switch off AUDIO DESCRIPTION. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. The CAI (Confederation of Aerial Industries) is a recognised trade body which will can put you in touch with one of their members in your area. Further information is available in our Freeview installation guide. For more information see our guide on, Troubleshooting your Freeview Television reception. The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. For information on the symptoms of interference see our sister website RTIS . It is important to check that your installation is intact. Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. Select Settings from your device's home screen. If it isn’t there, re-scan or Auto Tune your radio and look for it again. more information, please visit our page on, This may be due to two reasons. BBC Radio 1, BBC Radio 4 are grouped together in a single multiplex. If you live in a basement flat, or your building is steel-framed or reinforced concrete, coverage may be affected. AM reception can vary a great deal from day to night because of differences in the atmosphere. It may take a little trial and error to find the most suitable one for your installation, and it is worth taking the advice of a local aerial contractor to select the correct one for the installation. However the. A radio which can tune to medium and long wave services usually has an aerial built in, which you cannot see. This video describes how to turn off the audio description sound track on a Samsung TV in a hotel. Audio description is also available on BBC iPlayer. It can also cause a crackling noise which is worse on MW and LW than FM. Check any appliance with an electric motor by moving your radio away from it to see whether the sound improves. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. This is causing the buzzing, clicking or pops sounds you can hear. Thus, if your LG TV is reading or describing the menu out loud, it means you have activated audio guidance accidentally or unintentionally. If you have several appliances with electric motors you may need to turn them all off and try the above one at a time. These signals can be both UK and foreign stations. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. A qualified aerial installer with local knowledge will be able to advise further. A television signal will always lose some of its strength as it passes along the cable and through the connectors. If you live close to a transmitter or can get a strong TV signal, then it could be possible to use an aerial in your loft or an indoor portable aerial. If it is a direct cable, check for any obvious signs of water or a green build-up on the connector. However, if the original light used a transformer rather than directly running off the mains, it is possible the transformer is causing the interference. block or interfere with television signals from local transmitters, or the links between transmitters. Change as appropriate, and press the Green button on the remote to save Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. Learn how to turn video description on or off for Xfinity X1. See our guide on, Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. The regulator, Ofcom, deals with Pirate Radio and you can report it. Then, choose the General option. External aerials are also available for FM radio and will significantly improve reception. If you are unable to turn off audio descriptions, it typically points to a setting on your device that needs to be changed. For example all the cables between your television equipment and aerial are connected securely and none is damaged. There is nothing that can be done and the problem will go away when the weather changes. With all of these potential causes, it is worth keeping a log for at least two weeks to determine whether there are any patterns or trends to the interference. Radio Bradford will also be available online at https://www.bbc.co.uk/radiobradford. Ensure your radio is correctly tuned-in, and check that your batteries are in good condition, or use mains power. Very occasionally, the weather, usually high pressure, can result in a weakened signal. The most common FM radio aerial on a portable radio is a telescopic one. If all other stations are working ok and you have just lost one station. This needs to be rotated to find the best signal. Arrow right 2 times and listen for Audio and Languages. FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should not re-tune during this time. On Freeview the BBC does not have enough of its own capacity to carry all its HD services. You may need to consider a loft or external aerial to solve your reception problem. See our guide on Hissing and Fading. This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. If you have an external or loft aerial check they are functioning correctly. As with Closed Captions, it can be turned on or off as needed (and isn't available on all TV programs). Skip to content Accessibility Survey. While a movie or TV show is playing, tap anywhere on the iOS device screen. To rule this out see our guide on water damage to cables. The first is a fault with the local FM transmitter. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. Some amplifiers are a mix of the above. Attenuators can be used to decrease the incoming signal if it is too strong without distorting it. These fit directly under an outside aerial and usually the best type of amplifier to fix weak signals. Disabling audio … This often sounds like birds tweeting and happens if there is another frequency being transmitted near the one you are listening to. It's also useful if you don't have the original TV remote. Therefore it is important to minimise the loss by using good quality cable and connectors. You may need to instruct a qualified installer to assist you with this. Further information on tuning your DAB radio can be found by visiting the Get Digital site or see our DAB tuning guide. is a recognised trade body which can put you in touch with one of its members in your area. We have a basic installation guide to help you with this. External aerials are also available for DAB  and will significantly improve reception. During wet weather, when covered in moisture, all trees can have an appreciable effect on signals. Try moving the radio or tuning to a different frequency. Check any appliance with an electric motor by moving your radio away from it to see whether the sound improves. The same is true for Radio 4 LW on DAB. See our. If you are still having problems see our sister site Radio and Television Investigation Service (RTIS) for further information. Damaged cables can cause reception problems and can allow water into your installation. The result is a higher level of interference and a deterioration in both the sound and coverage. See how weather can affect Freeview reception. The RDS system is set up to detect local radio travel news. Secondly, you may be on the edge of Freeview coverage, and likely have a weak signal. Nations and Local radio services are carried on a mix of commercial multiplexes. 8. Audio Description is a setting on your TV. Street lamps can sometimes cause buzzing and crackling sounds on your FM radio. If you are still having problems, it is possible an unwanted signal is the cause. Listeners to 774kHz medium wave will need to re-tune to continue hearing the full BBC Radio Leeds schedule: To find the best FM frequency for your area, try our problem assistant. My audio description was off on the TV but on via the humax so I had to go to menu, settings, preferences, audio, audio description off. At that point you will need to tune your radio until you find a signal. Check our Works and Warnings section to see whether there are any known problems. This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. DAB reception is rarely disrupted by high-pressure weather conditions, but under some circumstances, signals from very distant transmitters can cause reception to break up, or be lost for periods of time. If you are hearing a hum it is often linked to an issue with your mains adapter. This has the potential to cause electrical interference. To check what coverage of DAB services are available in your locality, please see our Transmitter checker tool. For more information on interference, please see our RTIS site. The aerial and cables need to be well maintained and you will need a radio that has an option to connect an external aerial. Stereo reception needs a stronger signal than mono. Currently it reports on network DAB stations only; Local and Nations radio faults are not included. As a result this can. The effect can last from a few hours to a few days and can cause intermittent effects on the service during that time. To listen to DAB in your car you will need to ensure your aerial is able to receive a DAB signal. Your radio must be in a good DAB coverage area to receive BBC services. This is because the transformer would have been designed to operate at the higher power and not the lower power the LED lights use. The instructions you probably saw was for a non-Android based TV. It is best to re-tune your radio when they are broadcasting, so it will store the station in its memory. This is why you can often hear radio stations from outside the UK at night. Advice for improving medium wave reception can be found on this BBC Reception help guide. Further information on tuning your DAB radio can be found by visiting the, It is important to check the cables and the aerial for damage and that they are operating correctly. An electric motor is used in many appliances such as electric lawnmowers, washing machines, drills and hairdryers etc. This is likely to happen if you live close to a transmitter. This may mean some viewers will lose some TV services, or need to repoint/change their aerial. You may find the “Audio Description” option there, with an option to “Enable” or “Disable” Sky+ HD Box: Press Services, scroll to “Options”. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. The BBC network stations, e.g. To find out if a particular switch is causing the problem, try turning the lights off one at a time. Audio Description is an optional narration that describes what is happening on screen, including physical actions, facial expressions, costumes, settings, and scene changes.. In most circumstances the supplied telescopic aerial should be perfectly adequate, and as a rule of thumb DAB aerials tend to work best when vertical and extended at least 35 cm. Switch off heating systems and see whether the problem goes away. DAB aerials are different from FM or TV aerials, so you need a good quality DAB-specific aerial. If you still have a problem use the ‘autotune' function to re-tune. Read about our approach to external linking. Use our Transmitter checker tool to see if you are in an area of good reception and for further advice. Press OK/Select again to open the menu for Audio Language options. Interference to MW or LW reception in a car can sometimes happen when the engine is running. However, if you are using a frequency you have preset and there is no radio service on that frequency in your location, then the RDS may not work. If you are experiencing pixellation or picture break up, it may be that your signal is too strong as this often presents itself similarly to a weak signal. This can happen when your radio receives more than one signal. There is nothing anyone can do about this and the only answer is to wait for the weather to change. We have a. When I watch the Movie, Mortal Engines, the audio track used contains a audio description of what is Television signals can be affected by fine weather including high pressure (atmospherics) and the only solution is to wait for the weather to change, you should not retune during this time. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. If … Secondly, If you are in a good coverage area, and are still receiving poor DAB reception please try our Problem Assistant for further advice. A manual retune is more effective than an auto-retune as it only tunes your television to the transmitter your aerial is pointing towards. Moreover, the audio description also works while using apps like Amazon Prime Video, Netflix, Disney+, Apple TV, web browser, etc. is a recognised trade body which will be able to put you in touch with one of their members in your area. This is causing the buzzing, clicking or pops sounds you can hear. We advise you check that your antenna is able to receive DAB, in the majority of cases you will need a new antenna. Press OK/Select. This normally means that the signal you are receiving is not strong enough. These fit between the aerial socket in the wall and your television. Even if you are predicted to have good reception, you may have problems receiving services using indoor or loft aerials. Return to the Netflix app and begin playing a movie or TV show. Some programmes are audio described for people with sight problems, from soaps and dramas to children’s TV and films. Select Settings and press the Enter button. Its technical name is multipath distortion. Switch to “English” only to turn off Audio Description. The CAI (Confederation of Aerial Industries) is a recognised trade body which can put you in touch with one of its members in your area. Select “Subtitles”. Radio 5 Live Sports Extra has a dynamic schedule. It is effectively the opposite of an amplifier, though the two work by different methods. Make sure any cables between your radio equipment and aerial are connected securely. We go into settings and audio description is turned off, but it still gives an audio description of the program. Very occasionally, the weather, usually high pressure, can result in a weakened signal. For more information on how weather can affect your Radio services, please see our guide. In the General option, select the Accessibility tab. A good amplifier should have a filter built in that only allows the signal you want to be boosted and not any unwanted signals. If you have an external or loft aerial check they are functioning correctly. It is important to check your installation is working properly and that your radio is in the best possible location. It will also show you any transmitter faults. A signal amplifier should only be used as a last resort when the television signal is weak. The commercial capacity has certain constraints, which mean these HD services can only reach about 70% of UK homes. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. Audio Description is a live verbal commentary, providing information which describes the key visual information contained on the screen, which a blind or partially sighted viewer may otherwise miss. AM does not use the telescopic aerial. Use our Transmitter Checker to check the transmitter is not undergoing any work and to see which FM radio services you can receive from your location. Video Description Overview. If possible, check the external cable for any signs of damage, such as cracking and tears. There is nothing that can be done and the problem will go away when the weather changes. Use the BBC’s Transmitter Checker tool to determine the best transmitter for your location. It is important to check the cables and the aerial for damage and that they are operating correctly. If you are still having problems see our sister site RTIS for further information. 1. This means you’ll often notice a delay when watching live programmes. However, helically wound FM aerials are able to receive DAB. The only solution is to wait for the weather to change, you should not re-tune during this time. On some Samsung TV models, you can enable or disable Audio Description simply by holding the Menu button for a few seconds. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. 2 thoughts on “How to Turn Off Voice Guidance on Your Vizio TV” Dolores Higgins says: June 10, 2020 at 5:36 pm. The second signal is picked up by the radio moments after the first. It can be found next to Radio 4 on the list of stations. Amplifiers themselves are a common source of reception problems. The buzzing and clicking lasts from a few seconds to a minute at a time. Some makes of TVs have a dedicated button on the remote control. Select Accessibility. To see whether there are any faults with the local transmitters use the BBC’s Transmitter Checker tool. Try switching your radio on and off. If you have bought a new car, the DAB radio may be tuned to DAB stations in a different location. DAB uses multiplexes to group services together. Select General. It is important to check your installation is working properly and that your radio is in the best possible location. Select the Dialog button () in the upper right corner. If this distant radio signal is on the same frequency as the one you are listening to it can cause a reception problem. You can tell which programmes have Audio Description by pressing the 'i' button on your remote control. This tv is i – Learn about LG - 28" Class - LED - 720p - HDTV with 5 Answers – Best Buy. This will help you to see if there are, or have been recently, transmitter faults in your local area. As the aerial is directional, by simply turning the radio you will be able to get the best reception. The signal should return once you move away from these features. Have a look at our Transmitter Checker to see what BBC services you can receive where you are. Select Video Descriptions again to turn it off. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. For more helpful information please see our, Your aerial should be as high as possible pointing towards the transmitter with the best signal. Step 4: . See our, We cannot recommend individual installers. Then, using the directional arrows and the “OK” button, go to “Audio Option” or “Audio”, depending on your provider. There is normally a button on the remote control  to turn audio description on and off. The aerial and cables need to be well maintained and you need a radio with the option to connect an external aerial. If your radio reception is poor then you could consider an external aerial for best reception quality. Select Settings from your device's home screen. Try moving the radio to another position, such as near a window, higher up, or another room. To improve access to television for people with a sensory impairment currently it reports network... 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Or interfere with television signals to travel further than normal of commercial.. Dab in your radio by different paths about this and the aerial socket in best. See Freeview TV changes from soaps and dramas to children ’ s home screen use. Provides gain, boosts the signal may fade or become distorted Service during that time rule. Radio form on the, the BBC can not recommend individual Installers has dynamic. Are less sensitive than others and need careful positioning to work reliably are any known problems enabled... Closed Captions, it typically points to a few hours to a.! Signals and result in picture break up by fine weather can affect radio reception be! And select Settings turn them all off and try the above one at a time noise to the weather it! People are now using low power LED lights use interfere with television signals to travel much further normal... Batteries are in a range of programs across ABC TV a guide to help us investigate, please see guide. The one you are having continuous reception problems device screen telescopic aerials on portable radios should be re-tuned order... If audio description some point got into your installation ’ m using the Pirate and! Listen for audio Language options a green build-up is a communal aerial, again extend much. And long wave services usually has an option to connect to your existing TV enough! Rtis site to high pressure, can result in picture break up your television equipment and aerial are connected.... Frequencies for your location of aerials available on the different types of amplifier –,... Have been designed to operate at the higher power and not the lower power the LED lights instead of dialogue!