Maintained existing networks and detailed project plans to build new networks according to specifications and requirements. Work with confidential information and data that would be sensitive or damaging to individuals or the company if not safeguarded. Sample IT Network Technician Resume. Developed a successful history by maintaining a variety of certifications, … Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. Performed upgrades and updates of network hardware and software and performed wiring of network connections. Perform on-site analyze, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. Routinely handled help desk support and remote support tasks for over 80 clients and 400 end users on a daily basis. Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. Managed all network, computer, printer related issue. If you have the space to include it, you should. Installed, configured, and trained users on use of firewall products. Deployed PCs, Printers, Operating Systems, and Applications to end users installed and configured to the exacting specifications required for security and compliance. Implemented TCP/IP Front End GUI for the Hospitals Administration database. Supervised Windows 7 / Office 2010 deploy project. Work with end users and department heads to identify and document required network service levels. Utilized OSPF routing protocol configured to 5 areas. These include but are not limited to Frame Relay, Point to Point and MPLS circuits. Deployed security updates on workstations and servers. Network Technician Resume Examples Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement … See our sample Network Technician Cover Letter. If you are applying for this post, select the resume … Updated and managed IP address assignments in database. Served as the Lead Technician on resolving network servers and end-user workstation issues. Provided installation and user support with DEA booking system (UABS) and Windows 7 Firebird. Coordinated with other departments to create successful resolutions. Assisting Syracuse University students connect to the university network (RESNET) with TekSystems. Take incoming phone calls and emails from users regarding Lotus Notes Administration. Configured and maintain wireless mobile devices, including Blackberries and IPads. Problem solving. It’s the one thing the recruiter really cares about and pays the most attention to. Network Support Technician Job Description. Technical skill section is the key element in network administrator’s resume. Provided network and remote access support. Here's how to write a network engineer resume: 1. A network technician is responsible for implementing, maintaining, troubleshooting and repairing computer and network systems. Ran fiber optic and CAT 6 cable throughout campus. Dispatch other Teksystems employees to various dorms. Sounds easier said … Led team of two technicians to provide Tier-2 network support for the 24th Air Force and the 624th Operations Center. A perfect resume layout for a network engineer (be it a senior or a junior role) is a mixed or hybrid resume format. Network Specialist looking for opportunities that offer training and growth in various types of computer networks and the essential skills to ensure integrity for day to day operations. Maintained 2003 Active Directory network. Coordinated with Regional Manager on all technical issues. Network Technician Resume Sample - Free download as PDF File (.pdf) or read online for free. Performed Cisco router clean up by removing IP network serial port, static routes, VRF forwarding, and frame relay routes out of the routers and research circuits status. Solved issues with Microsoft Office programs and network and local printing issues, Provided timely and accurate hardware and software support for ~ 500 users, Utilized Active Directory to develop and modify user account profiles and join PCs to domains, Identified process improvements and authored technical documentation for streamlined helpdesk processes and procedures, Recorded information regarding PCs, monitors and printers to maintain proper inventory records. Completed submitted trouble tickets for network issues. Communicated with ground controllers and mission controllers to obtain necessary information to conduct pre-pass checks with the remote tracking stations. Appointed as senior technician to assist other technicians with Level 2 and Level 3 support issues. Responsible for upgrading workstations and laptops for work efficiency. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cell technician job. Looking for cover letter ideas? Diagnosed system hardware, software and operator problems and helped users by instructing them about proper usage. Provide break/fix support for networked and stand alone devices, Resolved 611 escalated problems regarding to voice (1xRTT, CDMA), data (3G, 4G LTE) and mobile device issues, Committed to providing premier network technical support globally, Troubleshooting local and roaming issues related to Verizon Wireless network, Analyzed and generated resolution of customers' impacting faults on Verizon Wireless network, Provided help desk support via telephone communications with end-users/clients, Resolved average 300 system performance trouble tickets per month efficiently and accurately. Troubleshoots performance degradation and performs configuration management on 14 thousand networked devices. Provide network consulting and support for over 800 users. Respond to emergency network outages in accordance with business continuity and disaster recovery plans. Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems. An network engineer resume should clearly show a candidate’s technical skills. Network Technician II Resume Summary : Firsthand experience with devices such as Cisco, and Juniper and have experience with protocols such as MPLS, OSPF, and BGP. Supported over 450 college student and faculty users across two geographically separated campuses. Current knowledge of DEA's security policies, equipment, and packages including UABS and ENEDS. Monitor switches, routers and PCs in the labs and data centers to make sure the systems have no faults or warnings. Keep documents updated on Wiki page such as lab and data center floor plans, information on network devices, and instructions to do various tasks on the networks. Resourceful Cisco-certified Entry Level Network Engineer committed to performing assigned tasks while working in a fast-paced environment. Created new and updated existing Standard Operation Procedures documentations for various processes. As a Firebird system installer I provided assistance and was the first point of contact for clients in the field who experienced account issues, hardware and software issues, and network connectivity issues due to Windows 7 migration. Directly responsible for the support of more than 500 users in a geographically disbursed environment. Assisted Customer Support Center with resolving customer issues in a timely manner. Added Active Directory Domain Controller to network and configured applicable file services for designs. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. Created procedure documentation, network diagrams and floor plans. Let’s now write a resume header for network engineers that’ll get a 10/10 rating. Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Tailor your resume by picking relevant responsibilities … Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions. Cut to the chase: Of all available network engineer resume … Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed. Utilized Numara Track-IT ticket based system for helpdesk based tickets. Assumed three other major duties within organization: Deployment of new computers , Network data cabling and troubleshooting, and large printer support. Managed the resolution or escalation of internet trouble and video trouble tickets. Created accounts for network user applications on Active Directory and assigned appropriate rights to users. Diagnosed clients Laptop/PC troubles and resolved network access. Designed and conducted end-user training. Managed and switchport access for end users to establish connectivity with their project network. The section work experience is an essential part of your network technician resume. Here’s why: Your recent, … Great progress so far! Maintained logs of all devices, packaged and sent to appropriate office. © 2020 Job Hero Limited. Information Technology / Computer Network Systems, Computer Information Systems / Information Systems Security, Configured and maintained over 70 laptop/desktop PCs. Troubleshooted network related problems and resolved them accordingly. Find out what is the best resume for you in our Ultimate Resume Format Guide. Managed and maintained Active Directory objects and accounts. Supported off site LAN's working with end users to determine and solve various network performance issues. To achieve this, add the Technical Summary or Technical Expertise section to your resume. Provided 1st and 2nd level desktop support for 800 users. Moves, adds and changes for Cisco VoIP end-users. Configured, installed, and maintained network infrastructure of over 35 campus buildings and two data centers. Coordinated with vendors for equipment supply and support. Responsible order verification and researching circuit information to facilitate the removal of configurations from logical layer of IP based circuits. Configured and installed new hardware and software for users. Resolved or referred to appropriate support personnel. Identified and resolved connectivity issues. This document is an ideal reference for most Telecom positions.The resume uses a paragraph … Assisted in multiple installations of Cat 5 and Cat 6 cabling, patch panels, hubs, switches and routers as needed at multiple client locations. Charged with identifying network events; start a conference bridge and lead the troubleshooting and resolution process. You’ve tried everything. Whether you’re writing a pc technician resume or a network technician resume, the reverse chronological format offers the best way to accomplish this task. Supported computer hardware, network applications, DVR's, Serial Devices, VoIP and wireless technologies. Provide helpdesk support for over 500 pc users (local and remote). Demonstrated a natural affinity for troubleshooting and resolving client issues quickly, and delivering outstanding customer service while doing so. Implemented network connectivity at client locations. Support high security banking applications, MS Active Directory, and MS Server 2003 including tape backup and general replication. Installed Ciscoworks network management system as part of enterprise network monitoring system. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Network Technician positions. As you'll see, it includes details on the applicant's academic education and training, and it lists the technical skills acquired by … Sample resumes for this position highlight responsibilities like assisting callers with their devices to get on Wi-Fi, working with staff to diagnose network-related issues, providing users with log-in information to access accounts, and training new associates on workflow and processes. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Thrived in a highly dynamic and ever changing IT department, provided on-call support, and was honored to be promoted because of my time management and leadership skill. The top three keywords represent 42.4% of the total set of top resume listed … Responsible for the redesign of existing network to accomodate additions and upgrades. Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Wrote and revised programming codes, macros, and script/batch files. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Responsible for the planning, installation and configuration of both peer-to-peer and client/server based networks within a Windows environment. From requesting help in … Adept at identifying system performance … Performed nightly maintenance on DMS switches and resolved all alarms. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Provide network and desktop support for a medium-size banking institution with $380M in total assets. Ran and terminated RF cables for Spectrum Analyzers. Network Engineering resume header. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Executed proper removal of network elements while avoiding an out of service condition for multiple customers. Assisted the Oracle support team with current issues and tested new fixes for the software. Provides support to monitor, install and perform maintenance on personal computers, software and network. Project managed many network projects including network upgrades, and network maintenance, Conducted comprehensive test plan of devices and installed them as part of plant wide network upgrade, Expanded network through the addition and installation of Cat5e and fiber optics cable, Formulated various reports and forms to meet departmental needs, Created work instructions and documentation as part of department knowledge base. Individually rolled out and configured multiple desktops and laptops to branch locations. Provided basic support for approved PC software, perform upgrades to al computers platforms, train office staff on computers, maintain logs and inventory. Computer Technician Resume; Computer Engineering Resume; Engineering Student Resume . Tasked with the process of imaging both PCs and servers with Windows and Linux. Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. Logged all activities and case updates in a timely and detailed manner, Created and maintained accurate asset records for all devices worked on. Resume-Help.org was designed for everyone from the novice job hunter to the HR professional. Troubleshot and resolved desktop, network, and systems issues. Installed, configured and administered Novell V. 3x OS onto network, including patches, fixes and updates. Please enjoy Resume … Choose the Best Format for a Network Engineer Resume . Information Technology / Computer Network Systems. Worked with a variety of vendors and line of business applications for all of the departments at the county. Installed, configured and maintained laser and label printers. Performed troubleshooting with high-level sense of urgency. Trained staff on new application software utilization. Collaborated with vendors and recommended appropriate solutions to optimally support infrastructure. Includes installation, user management and updates. Responsible for monitoring DeCA's worldwide network including Commissaries and server sites, utilizing CIC Precision Network software. Responsible for troubleshooting hardware and software issues as well as installing new hardware and software upgrades as needed. Ensured security of the system, allowing user zero clients onto the system through port security. Installed and maintained physical components of college's computer systems. Maintained multiple corporate LANs and VLANs including daily monitoring for system failures, performing daily data backups and network performance tracking. Provided daily installation, support and management of hardware/software for Ethernet LAN, Wan using Cisco 2600 series switches and routers. Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Supported for accounts and policies on Active Directory Windows 2003 Server and Windows Exchange server. Updated the Hughes terminals with the most recently created software to be tested by the software engineers. This section, however, is not just a list of … Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. Configuration changes to Cisco routers and switches. Not every Network Technician resume includes a professional summary, but that's generally because this section is overlooked by resume writers. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Manage user accounts for network and applications, to include password resets for staff. Resolved user inquiries on systems operation and access problems. Provided network monitoring and triage for both corporate and system networks. Created and implemented training projects and knowledge-base. Prepared user instructions and provided one-on-one training. It’s actually very simple. Write your work experience section in a way that embraces your network support technician skills. Creates and implements tech solutions/project plans supporting five staff agencies with a $250 million annual budget. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Coordinated information between field personnel and networking personnel for resolution of issues. Installed, configured and troubleshoot all POS Systems. Enforced college campus' computer use policy, in a professional and IT department standard. Supported and troubleshot college computer system issues across two geographically separated campuses. Managed a PC Refresh project for PMA Group and migrated 50 users to Windows XP. Network technician (Apr 2012 to Jan 2015) 2 Years & 9 Months • Responsible for regularly updating computer network according to the latest technology and applications. Maintained a total calls 15 to 20 per day. Installed and prepared workstations for deployment using Norton Ghost Imaging for all H&RBlock offices in Fresno County. Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users. Disassembled all workstations, POS Systems and network devices in all H&R Block offices after seasonal employment. Interfaced with vendors and recommended wireless connectivity solutions. Microcomputer Specialist / Computer Operations. Generated Store Network Downtime Report and Daily Report that was to be presented to Network management. Replaced / upgraded old network equipment per established change procedures. Monitored communication systems through fade time of each satellite contact. Identified and resolved any computer hardware or software issues. Responded to email, telephone, and walk in requests for technical support. Test, validate and implement DISA STIG standards and ensure Network STIG … Devised and implemented change management procedures for lifecycle projects. Provided immediate troubleshooting for unexpected network occurrences. © 2020 Job Hero Limited. Maintained service level agreements for circuit disconnect defined by management. Representative Network Support Technician resume experience can include: Considerable experience in Information Technology, with a strong focus of Voice and Data Network IT Engineering experience … Worked with an internal high-level support team for server and network troubleshooting and maintenance, Managed and installed network solutions and research projects for various clients, Utilized computerized and electronic devices to trace any problem in the field, Investigated the cause of problems and implemented the best solution, also kept rigorous preventive maintenance to ensure decreased issues and down time, Documented the inspection and repair and reported the documents for fast-acting solutions, Attained "Excellence in Service Award" and Society of Cable Telecommunications Engineers Certification and Membership. Performed troubleshooting on network hardware failures to resolve issues. Configured Apple workstations, laptops and printers to work in a network environment. Created user accounts, and security groups, assigned permissions, deployed client workstations to network. Interface with support groups and customer to resolve network issues following appropriate procedures. Maintained the latest patch/firmware builds across all managed network devices, Provided technical assistance to new and contracted employees/technicians. Built networking systems following guidelines and protocols set by the client's needs, Monitored and implemented network security through software and group policy management, Installed patch cables, routers, switches, and network printers on multiple levels of scalability, Install, configure, and repair VOIP phone systems (particularly the Allworx system). Verified entrance criteria and proactively partnered with internal and external teams to confirm circuit status, customer cancellations, and due date. Duties include handling user account issues, performing hardware and software upgrades, network troubleshooting, printer troubleshooting, DEA booking package installation and troubleshooting in many DEA offices including OCONUS and POD offices. Worked with Weichert Financial, Insurance and Title department companies located throughout Capital Region. Installing, relocating, removing various types of Wired and Wireless network equipment and cabling, Worked with other IT technicians in installing, repairing, and maintaining workstation/server environments. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Recognized for superior performance in both technical and customer service realms. Maintained network equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS. Coordinated with Dell service for service repairs on equipment, Tracked inventory, planned preventive maintenance, and reported work orders over Maximo, Worked independently with no direct supervision, Responsible for daily maintenance and care of workstations. Created and modified Active Directory accounts and Security Group permissions. It’s actually very simple. Find out what is the best resume for you in our Ultimate Resume Format Guide. Responded and responsible for every assignment tasked in the field. Coordinates all network outages for base circuits with integrated network operations and security center west. Supervised network technicians in regard to network protocol and procedures. Performed AD installation of applications and programs remotely via Marimba. Diagnosed clients computer issues remotely on the network using Windows Remote Desktop application and created hardware profiles for laptop clients. Executed the configuration of client PC's with a variety of software. Updated and maintained records of network configurations and procedures. Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. The following is an example of a resume for an IT technician. Install new network devices such as routers, switches and servers in network racks located in the computer labs and data centers. Provided technical support for approximately 1600 users as part of a technical support team and was personally responsible for over 250 employee's hardware, software, and network connectivity, Supported all standard and some non-standard hardware and software within the organization. Successfully deployed Paper Cut print management solution across campus from ground up. Performed onsite repair and imaging of company Desktop and laptop inventory using Symantec Ghost. Rack setup, cable terminations, testing and verification of point to point network connections, router, POE Switch. Investigated and resolved software and hardware problems. Especially … Created and organized guidelines and device lists all computer and software support for client sites. Conferred with vendors to develop, test, evaluate, and install enhancements. Energetic and successfully trained in Telecommunication and Network field.Skilled at learning new concepts quickly, working well under pressure, and communicating idea clearly and effectively.Quickly learn and master new technology; equally successful in both team and self.Specialist Technician in Network … Migrated 36 users to Windows 2000 for Camp-Dresser Mcgee. Handled monitoring network events during and after installation and configuration of the switches and routers. They work in … The network cabling technician job description entails assisting in the development and maintenance of network communications. Accountable for installing, administering, and supporting company's internal LAN. The ability to escalate issues … • I was in charge of helping the cashiers and other employees handle network … Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers. Maintained network devices and peripherals. 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Using ticketing system replacing obsolete hardware, imaging workstations, network technician resume, and script/batch files relevant … computer Technician.. Users using company 's internal LAN WCMC data closets, managed all network outages for circuits... A quick scan of your knowledge of DEA 's security policies, equipment, and date! Builds for hardware deployment performance degradation and performs configuration management on 14 thousand networked devices OS onto network computer... Ground up installation, support and management of hardware/software for Ethernet LAN Wan. For this network resets for staff to facilitate the removal of network hardware and software upgrades needed. E-Mails regarding network connectivity issues, routing, DNS, DHCP, authentication, ACLs, etc it to.
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