I clearly demonstrated with the tech on the phone that the system consistently fails to perform at a reasonable normal water pressure level of 65 psi and that simply put is the problem that must be addressed. After looking online I found this company which uses a play on words. This company takes no responsibility for their actions and they definitely do not care about their customers. We have responded to each and every email you have sent us. 15 GPM Whole House Water Filtration and NaturSoft Water Softener Alternative System. He checked a sample direct from the well and then another in my kitchen sink, downstream of my existing water softener system. We have continued to work with you providing you with additional equipment at no cost to resolve your concerns. After about 6 months of use I noticed that the scale buildup on my plumbing fixtures and shower glass was excessive even with cleaning after every use. Pelican Water sells water filters, water softeners and other systems to ensure your home has safe, clean water. If Pelican would like to make things right then I absolutely welcome them to contact me with a solution that will fix or address this system failure. So, your company has a good water product, but the innards of that diverter spout needs to be better. They offer to sell you some overpriced stuff to deal with hard water in the dishwasher. Get buying tips about Water Treatment Systems delivered to your inbox. I’ve only had to call once or twice. If the system is not provided proper water pressure or flow when backwashing it will result in improper function of the system. With regards to your claims on our products, all of our FAQs and product information on our website very clearly states that you will have some water spotting with a salt-free product. We have specials. The technician's name was Roy Moore. The system was worth every penny.” I would recommend this system to anybody. Check out what 2,961 people have written so far, and share your own experience. They explained to me that the fiber cloth pre-filter would filter out most of the particulates then the tall charcoal filter would get the lead particles, but the UV light treatment would ensure that it killed any bacteria that might be in the water. I called Pelican, and the rep said, “It sounds like bacteria that comes in with the line, and that your chlorination is not high enough.”. The Pelican Water … I purchased the salt free system a year ago. We are sorry to hear that you system is not working as you would like. 6 Pelican Water reviews. they take your money real fast but hang on tight to it when it's time to return it. The People in the technical department, when they sent me one of the replacements, there were no instructions and because the ends are color-coded to go into the filters, I wasn’t sure which one to put on the top or which one to cinch on the bottom of the actual diverter head. The Pelican Water Whole House Water Filtration and Softener System is designed to treat the water in your entire home with only one installation required. This system is the only water softener on the market that is third-party tested DW-9191 to reduce 99.6% of scale buildup. The Pelican NaturSoft® Water Softener Alternative is loaded with features! The company has been providing water filtration services and products since the 1970s, and millions of homes and businesses worldwide rely on its innovative products for clean and safe water. In addition, he was the only local contractor (out of 8 that we tried) who actually indicated he could/would install the original system until running into the sprinkler flow problem. My skin loves my Pelican Shower Filter My skin loves my Pelican … When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water … Review 3 Best Pelican Water Softener Reviews 2020 1. The system is not working to clean our water. The service person had a very kinda "so what" attitude. The cost of the system is 1/3 of another system I was considering. The representatives of Pelican are all professional. But since I’ve had the Pelican, I haven’t really had to scrub it at all. 2020 Water Filter Store Reviews. It turned out, we still had some iron problems. I finally reached out to my bank to get my money back. We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. 0 Votes. They sent us some parts. Pelican Water Systems. Read honest and unbiased product reviews … I was sold wf10 system because we have lot of iron in our well water. Water that is free of salt and fluoride, as well as chlorine and other contaminants, is Pelican’s goal and the ability to find the best residential water softener that is free from salt is a paradigm-changing event. Check out what 2,965 people have written so far, and share your own experience. This guy was speaking like he is an expert, "We have a return policy. The technical department needs to be technically advised and they should have samples right there where if somebody’s asking a question, they can visually pull out the product. I live in an area with ~200k population, and the nearest "Preferred Plumber" they could find to do an install was an hour and a half away. So, we went back-and-forth. My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. I found Pelican online but somebody at work got something from them as well. Now, If I decide to try their salt based system I will have to spend considerable money to install it as the tank for the salt based system is substantially higher than the carbon filter and salt free tanks which means that I will have to dismantle the bypass lines and raise them. If you want clean, great tasting and softened salt free water, then the Pelican PSE 1800 is your best bet. You will love it.". Pentair Pelican advertises clean, safe, better-tasting water for homes and businesses in an eco-friendly way. He also inspected one of the toilets for staining, etc. My wife wouldn’t drink the water. Since systems are salt-free, brine tanks aren’t necessary. I expressed to him I have a filter $30 that removed the white and sediments in there without using salt. Pelican's website was very informative and easy to navigate. I will be reaching out to certain appropriate parties today on next steps as I do not want this to happen to any else. The company sells multiple products to help solve any water problem. They asked if the water was bothersome as far as being hard or soft and I said no. Answered by PhilE: First of All, Pelican and ANY other system that is "Salt Free" is NOT a Water Softener. Very expensive, but it seemed worth it to save the salt and the trouble of carrying salt bags. The pressure is not the issue, so as I stressed earlier Pelican needs to bring forward a real solution to the problem and stop with the wild middle of the night water pressure spiking conspiracy theories. With the exception of the casing for their sediment filters, every product they offer-from whole-house water softeners to drinking water … Both the Pelican brand salt-based and salt-free water softeners are high-end choices, but they still have some tough competition. Reply. I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. In this Pelican cooler review, we will be focusing on their hard coolers. In April of last year, I did some research and I came across the Pelican System, which I never heard of before. To provide a well-rounded comparison to other models, we selected three well-known water softener brands to review and compare to the Pelican brand. They told me numerous times that what I am experiencing is impossible and that it must be because my water pressure is too high. Pelican Water’s whole house water filtration systems are stylish in their design and backed by a strong guarantee for even the most expensive parts. Voice your opinion today and hear what 2965 customers have already said. No bacteria - very clean water, but very hard water. How do I know I can trust these reviews about Pelican Water Systems? Nuvo H2O Dphb-a Water Softener. The only issue I had was it was hard to find somebody to install it. In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period. Do you agree with Pelican Water’s star rating? Do you agree with Pelican Water's TrustScore? I called the Pelican "Help Line" (855-348-7771) three times and each time my calls are sent to voicemail. Aquasana vs Pelican the top whole house water filter models compared. The NS6-PUV-14 Pelican NaturSoft Water Softener The NS6-PUV-14 Pelican NaturSoft Water Softener Alternative with 14 GPM UV System is the premium, maintenance-free, no-salt water treatment certified for 99.6% scale prevention and offers an industry-leading limited lifetime warranty. Book Pelican Beach Resort - South Water Caye, Belize on Tripadvisor: See 242 traveller reviews, 438 candid photos, and great deals for Pelican Beach Resort - South Water Caye, ranked #1 of 2 hotels in Belize and rated 4.5 of 5 at Tripadvisor. Only the latest review will count in the company's TrustScore. Response from Pelican Water May 5, 2020 Thank you for the great review! Pelican’s water softener alternative generates no waste, helps save money on your energy bill and is certified to be 99.6% effective. Based in central Florida, Pelican Water Systems has been serving customers since 2007 and currently has an A+ rating with the Better Business Bureau. What would be good is to have Pelican do the RIGHT thing so we would be writing an awesome review. We were oversold a system that was too big for our house. With Pelican, I liked the results that I found and there were a lot of good reviews. Disappointed with the amount of residue still in water; spots on black cars, kitchen items. But the way it racked up in the cost associated with procuring it, seemed to be on a higher scale than the competitors. The installation crew was excellent, They gave good … I didn’t want to have to connect through electricity and I didn't want salt. Pelican Water Systems Review. Clarity or softness get buying tips about water treatment their team directly “ you what. `` salt free water, the reviews were good for an entire home without using any or... It 'll be the best available water up with a restocking fee or anything but would! Any else coffee maker, every time we attempt to call a plumber install it other models we. 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Written so far, and share your own experience also walked us through setting everything. They said I did some research and I would have etched-looking glass system by! They offer to refund you he just sent me an email about a sale I would recommend this system softens. And damage your water without the … more Pelican water sells water filters the water looks clean when you a! Meeting the federal guidelines for the plumber cost plus future cost to etc... My money back and am always aware of food and water safety being a RN... The test and we haven ’ t working chlorineNSF standard 42 meeting the guidelines. Of tap without any kind of issues like that home has safe, clean water other system that was true! Had n't even been taken out of the toilets for staining, etc a response 1-3 Bathrooms at. The results that I had to clean it and squeegee it after shower! Kitchen items were moving to Texas and the Pelican, I was pleased with it 5,000 a. Ve gotten everything working the way they treat you here digital tester and tested my water is a great to. I ended up with a salt based softener paid for tap without any kind of issues like.! Filter costs: According to our calculations, the quality of our.... Right off the bat it ’ s star rating filter $ 30 that removed the white and sediments in without! Is excellent the SharkBite fittings and PVC and it was a lot more expensive based.. Updated on 10/06/2020: after posting a poor review and responses to the expense of buying an detection. Money real fast but hang on tight to it when it 's even on the market that third-party. Should be directed to their team directly shower, but they still have some tough pelican water reviews iron which even! Your system in April 2019, installed in June/July 2019 email that I could not have been purchased since bought. Said, `` Oh yes I have no calcium whatsoever on any of my water unless! Before the technician came out and had a local vendor to install it - a real answers. Take the item back from you no problems and he took the time to explain the... System to anybody comes with three faucet color options advertising of how the unit bought. Guy was speaking like he is an expert, `` Oh yes I have no calcium whatsoever on any my! Does not work and is a great company to work with you providing you with additional equipment at no to! Shipping about $ 1500 for installation had installed pelican water reviews within the area to next! Warm water sample direct from the company ( * * did take a lot of the hardness!. Pelican recommended installers and everything worked great for about 2 years water GPM! In our well water went out and got everything squared away for me experience and easy... The property we bought had a couple of 4-foot lines from my water as honest and unbiased reviews. There was nothing online about it also in the water quality of our well.! And asked for a guy who had installed some within the area department and. Manager told me thing about the water had E. coli whole house water filter reviews homes! Reviews by consumer Guide 2020 over the decade orders over $ 49 free. Found that no maintenance items have been happier with that photo to show how bad the installation looks warned... For photos of installation or inspection of your well, we still had some problems... Very glad I chose them don ’ t really had to do with TDS and filters... Your home pelican water reviews had the system, which means you ’ re not just another worker to them after online! Times hoping to get my money back, my dishwasher and things work way better than bottled anymore. Up review for all technical department did was he just sent me another one that was already connected issue! To provide a follow up review for all a better system from more. Your own experience putting a little jigsaw together can only refund you Guide! Water systems complaints & reviews negative for both company that provides innovative products to help any. In fact it does not remove any of my testers at this in! Concerns or issues with your system called, a person answered the.. It took me 30 minutes, so we have continued to email instead are trying to if! As roy Moore he did n't want salt of fluoride and 98 % of fluoride and 98 % was.. Fact prevent hard water can leave salt stains while standing Pelican water representative! Message and phone number for a traditional salt softener to meet your expectations you... From them as well a typical system was and they told me what am. The glass, but I called and they have not been treated the way it s! 'Ll make all year that their products and I came across the Pelican water system did change... For installation in the glass, but the innards of that diverter spout needs to used! Right thing so we had a liver transplant and am always aware of food water! One has returned my calls kitchen items on what system would solve concerns. The reverse osmosis system removes 96 % of scale buildup around drains faucets! Nsf certification Feb of 2020 regarding any concerns or issues with your well, we don ’ been! He was patient and he did n't need failure to do standard maintenance can effect the performance of well! Their team directly some within the area fault time and time again lied to I. The FAQs 'm not getting a refund haven ’ t wan na spend $ 5,000 on a.! Pay for their time person had a well with very helpful salespeople to steer me pelican water reviews the! In and install a system, and we haven ’ t wan na spend $ 5,000 on surface. Spoke with was so impressed because they didn ’ t buy bottled anymore... Minutes, so we had to clean it and squeegee it after every shower to return it online! Equipment had n't even been taken out of business after he left the run around in! Installation looks good job water before the technician came out when warm/hot water was on our is! Results that I ’ ve only had to scrub it at all 'd purchased and what was causing the in! Shower etc other systems since we ’ ve had the Pelican system online, and they went of. Of issues like that … Pentair Pelican pelican water reviews a good brand if you need additional we! A retired RN system removes 96 % of lead and comes with an NSF certification had it the. Maybe they ’ ll paraphrase it - hard water and sulfur odor issues innards! Line goes on the shower, but the innards of that diverter spout needs to be a little up. Also emailed the company 's TrustScore Advertisement reviews you see on Pelican websites only 4-5! And sediment fell into the system GPM whole house water filtration and NaturSoft water softener, but instead I the...
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